The original mask came with an extra filter, after I installed it, I then ordered more filters, I find that the filter does an outstanding job of filtration and to keep a good quality of air the filter has to be replaced on a regular basis and that is why I ordered more to be on hand when it is needed. I did learn a lesson that you do not want to run out of filters before ordering more. It is very essential to keep them on hand
Fantastic customer service from Ultramask
replacement filters keep me safe
I just came back from an appointment at Mayo people were asking me about the mask.
Regular cloth masks or N95 masks you just don’t feel like you are getting fresh cool air like you do with this mask.l have recommended to everyone I know..I have flown with it..gone to football games and to get my groceries..
Thankful to have the mask and the customer service is top notch as well..
Thank you for the replacement, I using it for out door game n will try out early January.
I like it.
I like that I can breath better. I was hoping that I could wear eye protection without my glasses fogging up, But they still fog. One of the other annoying things is that the front cover comes off too easily. Sometimes I go to take it off, or knock it, and it will fall off.
Other than that, I like wearing it. The straps are easy and comfortable. The support team is very on the spot and ready answer your concerns. Let's hope that the fan and rechargeable battery have a long life. One of the reasons I wanted it was when I have to fly on a plane. I think it will be good for that.
We ordered two masks and one had a problem. Ultramasx was very responsive to our problem and gave us suggestions on how to remedy the problem. When that did not work they immediately shipped out a replacement mask that worked. Beside having a great product , Ultramasx has a responsive, efficient and effective customer service. Thank you for putting the “Customer” back in customer service and thank you for creating a product that goes toward preserving our lives!
Wonderful product for the times! And the filters are KN95 too I believe! Wearing it is literally a cool sensation on your face and you don’t get weird stale smell that you get with regular clothe masks you know, like when your breathe reverberates back in your nose? Yea... none of that. As I said.. very cool to wear along with comfortable and you get to look like “Bain” lol lots of compliments! Get one!
Filters are easy to change, but If the prices are lower its would be an easier competition with the other face masks that’s available in the market
Fantastic experience! Had it on a flight and all wanted to know where I got it!
I Really appreciate the customer support . I'm loving my masks .
Respirator has always been my first choice, but a respirator that gives you fresh air is on the one.
Masks are Fantastic (We have 5 of them), Charge lasts a long time. Exhaust filters protect others. I have traveled on Airplanes in the U.S. and no issues as long as you show that there is an exhaust filter (or cover with another mask to avoid any unnecessary hassles).
Customer service is great too. This company appreciates improvement ideas and acts on them.
I will continue to purchase products from Ultramasx.
Extra filters are helpful.
Good job on the filters. Thanks.
The refill HEPA/Carbon filters that remove 99.97% of PM0.3 are awesome, easy to change and cheap comparable to cloth masks.
Absolutely love my mask and I feel very safe thank you Ultra mask
the filters are nicely manufactured.
It is nice to have extra filters right now at your disposal.
The mask and customer service are second to none. Easy to wear. I am in sales and talk to people all day long, this mask has been absolutely amazing. I had written to customer service about two things, neither were issues with the function of the mask, With no questions asked they took
care of my concern.
Several of my customers have asked about the mask and I believe one has already purchased.
We love this masx....I’ve written multiple positive reviews on FB!!
Excellent for Travel! Made my plane ride extremely comfortable...would highly recommend!!